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Policy Terms

Effective Date: June 1, 2025

Last Updated: June 1, 2025

Welcome to lutanen.com (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

1. Information We Collect

We do not use cookies, analytics tools, or other tracking technologies at this time. However, we may collect personal information that you voluntarily provide to us through our online forms.

This may include:

Name
Email address
Phone number
Health-related information you choose to share

Our forms are powered by Jotform, a third-party service provider. Any data you submit via form is stored securely on Jotform’s servers. Jotform offers HIPAA-compliant form services, and we have configured our account to meet those standards.

2. How We Use Your Information

We use the information you provide solely for the purposes of:

Responding to your inquiries
Scheduling or coordinating medical consultations or services
Providing you with requested information
Following up on communication

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Protected Health Information (PHI) and HIPAA Compliance

If you provide us with health-related information through our website forms, that data may be considered Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA).

We are committed to handling PHI in accordance with HIPAA regulations. We:

Collect PHI only when voluntarily provided by you
Use HIPAA-compliant services (Jotform) to collect and store submitted PHI
Limit access to PHI to authorized personnel only
Do not disclose PHI without your consent, unless required or permitted by law

Please note: Email communication is not considered a secure method for transmitting PHI. For sensitive health matters, we recommend contacting us by phone.

4. Data Security

We implement commercially reasonable safeguards to protect the information you share with us. However, no method of transmission over the internet or method of electronic storage is 100% secure. We encourage you to use discretion when submitting personal or health-related information online.

5. Your Rights

You have the right to:

Access your personal information
Request corrections to any inaccuracies
Request deletion of your data (subject to legal and medical retention obligations)
To exercise these rights, please contact us using the details below.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page with a revised effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Email: ea@lutanen.com

Office Phone: 617-676-2592