Charlene Tierney

Charlene Tierney

Charlene Tierney serves as Director of Business Development at Lutanen Health, where she plays a central role in shaping the member experience and stewarding the practice’s growth with intention and care. With a career rooted in luxury hospitality and integrative wellness, Charlene brings a refined understanding of what high-touch, relationship-based service looks like at its best.

Prior to joining Lutanen Health, Charlene spent nearly two decades with IHG Hotels & Resorts, where she held leadership roles including Global Strategic Account Director. In this capacity, she led complex global account strategies for some of IHG’s largest worldwide accounts primarily in the banking and consulting industries. Her responsibilities included managing long-term partnerships, pricing structures, and executive stakeholder relationships across an international portfolio valued at tens of millions in annual revenue. Her work required not only commercial rigor, but a deep sensitivity to trust, continuity, and service at scale.

Most recently, Charlene served as Director of Business Development and Corporate Performance at Canyon Ranch, a globally recognized leader in wellness resorts and spa destinations. She was responsible for identifying, expanding and nurturing organizations that prioritize integrative wellbeing for their C-Suite and greater leadership teams highlighting the advanced ROI of investing in long-term employee wellbeing. Collaborating closely with physicians, healthcare professionals and business leaders she promoted structured educational programs, immersive experiences and tailored retreats across the brand, all aimed at serving clients’ results-driven needs in performance, productivity, and transformation while addressing issues like preventing burnout, enhancing longevity, properly fueling and nourishing the body and fostering physical and mental rejuvenation.

In addition to her professional leadership experience, Charlene is certified as a holistic health coach from the Institute of Integrative Nutrition and Natural Gourmet Institute of Health and Culinary Arts with training in nutrition, wellness, and behavior change. This background allows her to bridge operational strategy with a nuanced understanding of individual health journeys, ensuring that growth at Lutanen Health remains aligned with the practice’s core philosophy of deeply personal, relationship-centered care.

Based in Boston, Charlene works closely with Dr. Jay Luthar and the Lutanen Health team to thoughtfully expand the practice while preserving its bespoke nature. Across every interaction, she is guided by a commitment to trust, discretion, and excellence, helping ensure that each member’s experience reflects the highest standards of concierge primary care.